carpartsao.com

Privacy Policy

Controller: PE carpartsao.com, EDRPOU 24596481, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine. Email: contact@carpartsao.com. Phone: +380 737 737 5405.

1. Scope

This notice explains how we process personal data collected through booking and contact forms, email and phone enquiries, and your use of this website.

2. Data we collect

Identification and contact data: name, email address, phone number.
Booking data: service selected, date, time, location, notes you provide.
Message content you send to us.
Technical data: IP address, device and browser type, and cookie data.

3. Purposes and legal basis

We use your data to answer enquiries, process bookings, provide and improve our services, and meet legal obligations. Processing is based on your prior, informed and unambiguous consent and on our legitimate need to perform requested services, under Law of Ukraine No. 4124-IX dated 20.11.2024 'On Personal Data Protection'.

4. Cookies and terminal equipment

Non-essential cookies and similar technologies are set only after your prior consent. You may reject them with equal ease; consent is never pre-ticked. We respect the confidentiality of electronic communications under Law of Ukraine No. 1089-IX dated 16.12.2020 'On Electronic Communications'.

5. Sharing and transfers

We do not sell personal data. We may share it with hosting, communications and payment providers acting on our instructions, and with authorities where required by law.

6. Retention

We keep personal data only for as long as needed for the purposes above or as required by Ukrainian law, then delete or anonymise it.

7. Your rights

Access, correct, delete or restrict processing of your data.
Object to processing and withdraw consent at any time.
Receive information about recipients of your data.
Complain to the Ukrainian Parliament Commissioner for Human Rights.

To exercise your rights, email contact@carpartsao.com.

8. Consumer and advertising information

Before a distance contract we disclose the service, price, duration, complaint and withdrawal rules, and the out-of-court dispute resolution procedure under Law of Ukraine No. 3153-IX dated 10.06.2023 'On Protection of Consumer Rights'. Provider details are given under Law of Ukraine No. 675-VIII dated 03.09.2015 'On Electronic Commerce'. Advertising is truthful and identifiable under Law of Ukraine No. 3818-IX dated 16.06.2024 'On Advertising'.

9. Changes

We may update this notice; the current version is always published on this page.